A customer calls. The AI understands. The workflow executes. The business gets the result.
Sign up in under 60 seconds, input your business profile, operating hours, and select your primary industry template.
Customize voice tone, set greeting scripts, upload knowledge documents, and define permitted calendar and ticketing actions.
Assign a dedicated virtual number or configure conditional call forwarding (*67 / *61) from your existing telecom operator.
Callers speak with your AI agent. Appointments, service tickets, and call recordings stream live to your customer dashboard.
How Unisolve processes complex multi-turn phone conversations with zero human lag.
Bi-directional WebSocket audio channels stream G.711 / Opus encoded telephony audio at 8kHz / 16kHz directly to the orchestrator.
Ultra-fast ASR converts continuous acoustic audio chunks into text tokens with punctuation and intent identification in <180ms.
The agent references verified business hours and queries external APIs (Google Calendar, CRM) before generating a confirmed answer.
Ensuring zero hallucinations, no double bookings, and complete privacy compliance.
Before confirming any booking to a customer, Unisolve validates availability twice: first during slot suggestion, and a second atomic lock check immediately before confirmation. If a slot was booked concurrently, the AI gracefully offers alternative time slots.
When a caller presents a complex query outside your configured knowledge boundaries, the AI does not make up information. It immediately initiates a warm transfer to your on-duty staff number or logs an urgent callback ticket with full caller details.